• Integrated Care Assistant

    Job Locations US-NC-Hickory
    Posted Date 1 week ago(8/9/2018 5:17 PM)
    Job ID
    # of Openings
  • Overview

    Excellent Benefits Package!!!

    Projected Hiring Range: $33,000 - $35,000


    Closing Date: 8/17/2018 by 4 PM


    Primary Purpose of Position: This position will provide administrative and office/procedural support to the Integrated Care Department by performing program administration tasks. Work involves data entry and analysis, data mining, data management, reporting, record keeping, and providing and coordinating the provision of a full range of support activities necessary for the effective management of the department.




    Role and Responsibilities:


    65% Data Management:

    Extrapolate data for monthly reports and or Electronic Medical Records (EMR), and enter and maintain data in all applicable systems and/or databases as per established practices, processes and protocols. It is also essential that all record keeping and data sharing be timely and well documented. Types of data management include, but not limited to the following:

    • Managing initial screen tools and outcome
    • Pull data from EMR; Alpha Syste
    • Manage and Analyze data from Integrated Care Centers, Pediatric Clinics and Provider Outcome Dat
    • Knowledgeable and proficient in Office 365 application
    • Create/Organized Research in folders on SharePoin
    • Assist Evaluator with data collections and data entry


    5% Special Projects/Reports:

    Design reports for internal and external recipients, which may require independent research.   Work with Integrated Care Director, SAMHSA Grant Team and Whole Person Integrated Care team to compile and analyze program documentation for outcome measures, program requirements & quality improvement.


    5% Other related projects and duties as assigned.



    Knowledge, Skills and Abilities:

    • Knowledge of program practices, techniques, and technology sufficient to support the program
    • Knowledge of standard office practices and procedures, including program terminology, references and organization instructions concerning such matters as correspondence, time and leave regulations, and filing and purging of information within the work unit; this position must exercise judgment in determining which guideline applies to a given situation
    • Knowledge of the goals and objectives of the work unit and an understanding of the structure and functions of the organization (must have knowledge of staff assignments/commitments, and the functions of other internal and external organizational segments whose work impacts on the unit or with which work must be interfaced
    • Excellent computer skills; proficient in Microsoft Office Products (Word, Excel, Outlook, Publisher); experience in use of databases
    • Ability to practice effective communication techniques, oral and written
    • Ability to establish and maintain effective interpersonal and working relationships with internal and external customers
    • Ability to analyze and interpret policy and procedural guidelines and to resolve problems and questions, independently
    • Ability to complete non-routine activities and tasks that require deviation from established procedures which includes the ability to choose the appropriate course of action and recognize the existence of and differences among situations
    • Ability to plan and carry out the day-to-day work of the office based on priorities established by the supervisor and knowledge of the program
    • Ability to use initiative and judgment in resolving problems not covered by established priorities or prior experience
    • Ability to recognize sensitive or unusual situations that should be referred to another more appropriate staff member or to the supervisor
    • Ability to manage and uphold integrity and confidentiality of sensitive data




    Education and Experience Required:

    High School graduate or equivalent and three (3) years of administrative support experience. Extensive knowledge and proficiency of Microsoft Office products (Word, Excel, Outlook, PowerPoint, etc.).


    Education and Experience Preferred:

    Associate Degree in Business or Office Administration field and two (2) years of administrative support experience in a human service/healthcare setting that includes extensive experience in Microsoft Office Products (Word, Excel, Outlook, PowerPoint, etc.).



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