• MHSU Care Coordinator (#1969 & 1758)

    Job Locations US-NC-Gastonia | US-NC-Hickory | US-NC-Elkin
    Posted Date 2 weeks ago(1/4/2019 1:34 PM)
    Job ID
    # of Openings
    Community and Social Services
  • Overview

    Excellent Benefits Package!!!

    Number Positions Available:  2

    Location:  Gastonia, Hickory or Elkin

    Projected Hiring Range:  $51,395 – $54,100


    Closing Date: 1/22/2019 by 4 PM


    Primary Purpose of Position:  The Mental Health Substance Use Care Coordinator focuses on working closely with community hospitals, providers, and stakeholders to engage adults and/or children/adolescents in mental health/substance use services. This position is responsible for providing proactive intervention and care coordination (treatment planning, assessment, referral/linkage, and monitoring) to individuals in identified Special Healthcare Needs, Populations and high risk high cost populations (as supported by state funding) to ensure that they receive appropriate assessment, oversight and services. This is a mobile position with work done in a variety of locations.


    Role and Responsibilities:

    Clinical Assessment

    • Ensures assessments of individuals in identified special healthcare needs populations in order to identify need for treatment or monitoring
    • Ensures clinical assessment and/or refers to other specialists for assessment as needed


    Managed Care Treatment Planning Care Coordination

    • Risk Management – Proactively ensures that an individual identified as a Special Healthcare Needs enrollee, who has treatment needs or requires regular monitoring, has a behavioral health clinical home and a medical home
    • Ensures that a Person-Centered Plan (PCP) is developed by a behavioral health clinical home or, if necessary, by the Care Coordinator to meet urgent needs and to access care for the individual
    • Convenes key providers and others to address needs of the individual, through team meetings
    • Identifies gaps in services and intervenes to ensure that the individual receives appropriate care
    • Measures results of intervention and treatment, including reduction in high risk events and inappropriate service utilization
    • Ensures that services for the individual are coordinated across the LME/MCO’s system and with other systems, including primary care
    • Provides clinical discharge planning assistance in collaboration with local hospitals and tracks individuals discharged from state and local hospitals to ensure they follow up with aftercare services, and receive needed assistance to prevent further hospitalizations



    • Serves as a collaborative partner in identifying system barriers through work with community stakeholders
    • Manages and facilitates Child/Adult High Risk Team meetings in collaboration with DSS, DJJ, school systems, CCNC Care Managers, and other community stakeholders as appropriate
    • The MHSU Care Coordinator may work with consumers in the communities
    • Works in partnership with other LME/MCO departments to address identified needs within the catchment area


    Knowledge, Skills and Abilities:

    • Extensive understanding of the Diagnostic and Statistical Manual of Mental Disorders (current version)
    • Considerable knowledge of the MHSU/IDD service array provided through the network of the LME/MCO’s providers
    • Knowledge of LME/MCO’s implementation of the 1915(b/c) waivers and accreditation
    • Highly skilled at assuring that both long and short-range goals and needs of the individual are addressed and updated, while assuring through monitoring activities that service implementation occurs appropriately
    • Exceptional interpersonal and communication skills
    • Excellent computer skills including proficiency in Microsoft Office products (Word, Excel, Outlook, and PowerPoint)
    • Excellent problem solving, negotiation, arbitration, and conflict resolution skills
    • Detail-oriented, able to organize multiple tasks and priorities and effectively manage projects from start to finish
    • Ability to make prompt independent decisions based upon relevant facts, to establish rapport and maintain effective working relationships
    • Ability to change the focus of his/her activities to meet changing priorities
    • A high level of diplomacy and discretion is required to effectively negotiate and resolve issues with minimal assistance



    Education/Experience Required:

    A Master’s Degree in a Human Service field with clinical licensure and two (2) years of post-Master’s experience in MHSU.   A valid driver’s license is required.


    Licensure/Certification Requirements:

    Current unrestricted LCSW, LPC, LPA, LMFT or LCAS licensure with the appropriate professional board of licensure in the state of North Carolina.  Employee is responsible for complying with respective licensure board’s continuing education/training requirements in order to maintain an active license.


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